You Have a Broken A/C. What Are Your Options?

Unfortunately, AC units can sometimes break down, leaving you without cool air. When this happens, it’s important to act quickly to get your AC fixed or replaced. Whether you’re a homeowner or a business owner in Arizona, having a functional AC is crucial.

One of our qualified HVAC technicians can provide you with a free in-home estimate if you’re unsure whether your air conditioning system needs to be updated. Our experts will give you comprehensive information about their results and a suggestion on what to do next. Of course, the decision as to what to do next is entirely up to you.

In this blog, we’ll discuss the importance of air conditioning in Arizona and what you can do if you find yourself with a broken AC. We’ll explore some common A/C problems and offer tips on how to troubleshoot them. We’ll also provide guidance on when it’s time to call in a professional for AC repair or replacement.

Signs That You May Have a Broken Air Conditioning Unit

It is important to contact a professional HVAC technician at Chas Roberts to evaluate your air conditioning unit and determine if it requires repair or replacement. Ignoring these signs can lead to further damage and higher repair costs down the line.
There are several signs that your AC might be broken and in need of repair or replacement. Here are some common signs to look out for:

Weak airflow

If you notice weak airflow coming from your A/C vents, it may be a sign that your unit is not functioning properly.

No cool air

If your air conditioner is blowing warm or room temperature air instead of cool air, it is a clear indication that something is wrong with your unit.

Strange noises

If you hear unusual noises coming from your AC, such as grinding or squealing, it may be a sign that some of the parts have worn out and need to be replaced.

Foul odors

If your air conditioner is emitting unpleasant odors, such as a musty or moldy smell, it could be a sign of a clogged filter or mold growth inside the unit.

High humidity levels

If your home feels unusually humid despite your A/C running, it could indicate that your system is not functioning properly and is unable to remove moisture from the air.

Short cycling

If your AC is turning on and off frequently, it may be short cycling. This can cause unnecessary wear and tear on your unit and may also be a sign of an underlying problem.

High energy bills

If you notice a significant increase in your energy bills, it could be a sign that your unit is working harder than it should be due to a malfunctioning component.


If you notice water or refrigerant leaks around your air conditioning unit, it is a clear sign that something is wrong and needs to be addressed.

Age of the unit

If your A/C unit is more than 10-15 years old, it may be nearing the end of its lifespan and require replacement.

Poor air quality

If you notice that the air quality in your home is poor, with excess dust or allergens, it could be a sign that your A/C is not filtering the air properly.

Is Your A/C Broken? Here’s What Not to Do.

If you have a broken air conditioning unit, there are a few things you should avoid doing.

Don’t continue to run the unit

If you think you have a broken air conditioning unit, running it could cause further damage and potentially make the repairs more expensive. Running a broken unit can also cause an increase in energy consumption leading to higher energy bills.

Don’t try to fix it yourself

Unless you’re a trained HVAC technician, attempting to fix your broken air conditioning unit yourself could be dangerous and may cause further damage. It is best to consult a Chas Roberts expert to assist you with your air conditioning maintenance.

Don’t ignore the problem

A broken air conditioning unit won’t fix itself, and the longer you wait to address the issue, the more expensive the repairs could become. No one likes to accept that they may need a new air conditioning system, but Chas Roberts offers special deals and great financing options to help keep costs down.

Don’t forget to turn off the power

If you need to inspect or troubleshoot your air conditioning unit, be sure to turn off the power to the unit to avoid any electrical accidents.

Don’t hesitate to call a Chas Roberts professional

If you’re not sure what to do, or if the repairs are beyond your expertise, don’t hesitate to call a Chas Roberts professional to diagnose and repair your air conditioning unit.

Why Is It Important to Get a New, Working Air Conditioning System?

Replacing a broken air conditioning unit is important for your comfort, health, energy efficiency, and peace of mind. It is important to get a new air conditioning unit if yours is broken for several reasons.


A broken air conditioning unit can make your home uncomfortable, especially during the hot summer months. A new unit will help regulate the temperature and humidity in your home, ensuring that you and your family are comfortable.


A broken air conditioning unit can also cause health risks. It can promote the growth of mold, mildew, and other harmful bacteria, which can cause respiratory problems and allergies. A new unit with proper maintenance will help ensure clean and healthy air in your home.

Energy efficiency

A new air conditioning unit can be more energy-efficient, saving you money on your energy bills in the long run. Newer models are designed to use less energy while still providing the same or better cooling performance as older units.


A new air conditioning unit will be more reliable than an old, broken one. You won’t have to worry about it breaking down in the middle of a hot, Arizona summer day or night, which can be inconvenient and costly.

How to Stay Cool During the Summer Heat as Your AC Gets Repaired

Remember to take care of yourself during hot weather, especially if you’re at risk for heat-related illness. If you experience symptoms like dizziness, nausea, or muscle cramps, get to a cooler place and seek medical attention if necessary.

1. Stay hydrated. Drink plenty of water and avoid alcoholic and caffeinated beverages, as they can cause further dehydration.
2. Wear lightweight, loose-fitting clothing. Cotton and other breathable fabrics are best.
3. Stay indoors during the hottest parts of the day. The sun is strongest between 11 a.m. and 4 p.m., so try to stay indoors during these hours if possible.
4. Keep your home cool. Close curtains or blinds to block out sunlight, use fans or air conditioning if available, and avoid using heat-generating appliances like ovens or stoves.
5. Take cool showers or baths. A cool shower or bath can help lower your body temperature and make you feel refreshed.
6. Eat cool foods. Opt for light, refreshing meals like salads or fruit instead of heavy, hot meals.
7. Go swimming. Swimming is a great way to cool off and get some exercise at the same time.
8. Use a damp towel. Place a damp towel or cool compress on your forehead or the back of your neck to help lower your body temperature.

Offers & Financing Available

It’s important to select an air conditioning company you can trust, especially when it comes to replacements. At Chas Roberts, we carry high-quality equipment from leading manufacturers that won’t break the bank. Don’t miss out on great ways to save. Check out our newest deals and coupons this summer. These cool deals give you a VIP discount, making servicing your HVAC and plumbing systems more affordable. Call our Metro Phoenix office at 602.386.2732 or schedule your appointment online to take advantage of these great offers.


The professionals at Chas Roberts will determine if you need a replacement. We’ve been a leader in air conditioning since 1942 and have installed over 1 million systems throughout the valley. Our honest and expert advice is just what you need.

It’s important to select an air conditioning company you can trust, especially when it comes to replacements. At Chas Roberts, we carry high-quality equipment from leading manufacturers that won’t break the bank. We maintain competitive pricing and will only replace systems that can’t be repaired. Contact us for quality, reliable service.

Chas Roberts services 28 cities in Metro Phoenix and Tucson and provides exceptional, one-on-one customer service and knowledgeable advice on your A/C.