Five Common Phoenix Heating and Cooling Questions

When you’ve been in the heating and cooling business for over 70 years, as Chas Roberts Air Conditioning & Plumbing has, you have a solid understanding of what types of questions homeowners have about one of the most important appliances in their home – the Phoenix heating and cooling system. Take a read-through of just a few of the most commonly asked questions, and answers.

What does a manufacturer warranty cover? Does Chas Roberts offer extended warranties?

All manufacturer warranties are different, depending on the manufacturer and the type of system you buy. But most cover items such as compressors, coils, heat exchangers and internal functional parts. Manufacturer limited warranties typically last anywhere from five to 10 years. What these warranties usually don’t cover is the labor charges incurred for repairs made, refrigerant, EPA charges, welding and recovery fees, and handling fees. A manufacturer’s extended warranty from Chas Roberts provides replacement coverage, protects against unexpected bills and inflation, and guarantees repairs by a factory-trained Chas Roberts technician with only genuine manufacturer parts used.

How do I know if I should repair or replace my system?

When deciding whether to repair or replace a Phoenix heating unit several factors should be considered including the cost to operate, value of the current system, cost of repairs and warranty status. If your Phoenix heating and cooling system is getting close to being 10 years old – or older – it may be time to consider replacement, so you’re not throwing good money after bad with repairs. If the unit is not having performance issues beyond the immediate failure, repair may be a viable option. Chas Roberts can help you weigh all the options.

What preventative maintenance items should I be performing?

Regular preventative maintenance on your Phoenix heating and cooling system is the best way to ensure trouble-free operation and peak performance. Things you can do on your own include inspecting the unit for proper refrigerant level; cleaning dirt, leaves and debris from around the unit; looking at the coil and cabinet to make sure they are clean; and inspecting the compressor and associated tubing for damage.

For more detailed maintenance, contact a reputable contractor like Chas Roberts. Chas offers an annual maintenance agreement – the Comfort Assurance Plan (CAP) – that provides twice-annual check-ups in the spring and fall.

How can I save money on a new system and on my energy bills?

Through the end of 2013, Trane is offering incentives on new cooling and heating systems, when installing through Chas Roberts. Homeowners can get 0% interest for 36 months or 5.9% APR with custom payments of 1.75% when financing a new HVAC system, plus, up to $1000 in trade-in allowances.

Also, as a part of the American Tax Payer Relief Act of 2012, homeowners may be eligible for a federal tax credit of up to $300 when purchasing certain types of energy-efficient HVAC systems. But hurry – these tax credits are set to expire December 31, 2013. Replacing an old system with a new, more energy-efficient system will also help reduce energy consumption and costs.

Considering a system replacement and have more questions? Visit Chas Roberts.com to schedule an appointment or call (602) 943-3426 in Phoenix, (520) 618-1884 in Tucson or (505) 264-7257 in New Mexico.

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